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Memset prieš InterServer

Comparison
Palyginamos parinktys Aplankykite Memset Aplankykite InterServer
Kainos
6 hostingo planai 56 hostingo planai
Pradinė kaina 149.62 € / per mėnesį 2.13 € / per mėnesį
Nemokama sritis Ne Ne
Kuponai Ne 2 kuponus
Vartotojų reitingai
2.2
4.4
Patikimumas 1.0
4.4
Kainos 3.0
4.6
Patogumas 4.0
4.4
Techninė parama 1.0
4.4
Funkcijos 2.0
4.4
Vartotojų apžvalgos
1 apžvalga 383 apžvalgos
Naujausias teigimas atsiliepimas No reviews yet
Outstanding customer service
Juan Lezama,
9.2
InterServer customer care and technical knowledge is excellent. I got my host service and domain names migrated in no time at all and smoothly.
Naujausias neigiamas atsiliepimas
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Daugiau ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mažiau
The worst customer services ever
Ossama Salamah,
3.6
Since we migrated to Interserver.our emails are marked as spam with our recipients and I have contacted customer service several times without any solutions. I tried escalating but they don't have any escalation process. I t... Daugiau ried reaching to their leadership on LinkedIn but no one is responding. I don't recommend them at all Mažiau
Bendrasis Hostingas
Ne
3 planai nuo 2.13 € iki 6.82 €
Mažiau nei 4 $ Ne

STANDARD

2.50 € / MĖN.
  • Vieta: Neribota
  • Dažnių juosta: Neribota
  • Skydelis: cpanel
Peržiūrėti planą „STANDARD“
Mažiau nei 8 $ Ne

WINDOWS ASP.NET

8.00 € / MĖN.
  • Vieta: Neribota
  • Dažnių juosta: Neribota
  • Skydelis: cpanel
  • Svetainių skaičius: 25
Peržiūrėti planą „WINDOWS ASP.NET“
Daugiau nei 10 $ Ne Ne
VPS
Ne
46 planai nuo 5.12 € iki 136.44 €
Mažiau nei 4 $ Ne Ne
Mažiau nei 8 $ Ne

VPS1 - Linux

6.00 € / MĖN.
  • Vieta: 30 GB
  • Dažnių juosta: Neribota
Peržiūrėti planą „VPS1 - Linux“
Daugiau nei 10 $ Ne

VPS1 - Windows

10.00 € / MĖN.
  • Vieta: 30 GB
  • Dažnių juosta: Neribota
Peržiūrėti planą „VPS1 - Windows“
Dedikuotas serveris
6 planai nuo 149.62 € iki 950.08 € 2 planai nuo 41.78 € iki 84.42 €
Mažiau nei 4 $ Ne Ne
Mažiau nei 8 $ Ne Ne
Daugiau nei 10 $

1U 1xQuad-Core

175.46 € / MĖN.
  • Vieta: 1 TB
  • Dažnių juosta: Neribota
Peržiūrėti planą „1U 1xQuad-Core“

AMD RYZEN 3600X

99.00 € / MĖN.
  • Vieta: 2 TB
  • Dažnių juosta: Neribota
Peržiūrėti planą „AMD RYZEN 3600X“
Perpardavinėtojai
Ne
5 planai nuo 17.01 € iki 59.65 €
Mažiau nei 4 $ Ne Ne
Mažiau nei 8 $ Ne Ne
Daugiau nei 10 $ Ne

RS One

19.95 € / MĖN.
  • Vieta: 80 GB
  • Dažnių juosta: 500.02 GB
  • Skydelis: cpanel
Peržiūrėti planą „RS One“
Serverių vietos
2 iš 6 1 iš 6
Šiaurės Amerika Taip Taip
Europa Taip Ne
Azija Ne Ne
Okeanija Ne Ne
Pietų Amerika Ne Ne
Afrika ir Viduriniai Rytai Ne Ne
Techninės paramos paslaugos
3 iš 6 3 iš 6
Tikralaikiai pokalbiai Taip Ne
Pagalba telefonu Taip Taip
Pagalba el. paštu Taip Taip
Forumo parama Ne Taip
Vaizdo vadovai Ne Ne
Žinių bazė Ne Ne
TVS palaikymas
2 iš 9 6 iš 9
WordPress Ne Taip
Valdomas Wordpress Ne Ne
Joomla Ne Taip
Drupal Ne Taip
Magento Taip Taip
Fantastico Taip Taip
Softaculous Ne Ne
PrestaShop Ne Taip
Zen Cart Ne Ne
OS (Operacinės sistemos ) Pagalba
2 iš 2 2 iš 2
Windows Taip Taip
Linux Taip Taip
Kalbos palaikymas
0 iš 7 5 iš 7
PHP Ne Taip
Java Ne Ne
Python Ne Taip
Node.js Ne Ne
Django Ne Taip
Perl Ne Taip
Ruby on Rails Ne Taip
Duomenų Bazės (DB) palaikymas
0 iš 3 3 iš 3
MongoDB Ne Taip
MySQL Ne Taip
PostgreSQL Ne Taip
Mokėjimo Tipų Palaikymas
0 iš 6 3 iš 6
PayPal Ne Taip
Kreditinė kortelė Ne Taip
Skrill Ne Ne
Bankinis pervedimas Ne Taip
Webmoney Ne Ne
Bitcoin Ne Ne
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