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Memset prieš Hostwinds

Comparison
Palyginamos parinktys Aplankykite Memset Aplankykite Hostwinds
Kainos
6 hostingo planai 32 hostingo planai
Pradinė kaina 154.66 € / per mėnesį 4.40 € / per mėnesį
Nemokama sritis Ne Taip
Kuponai Ne 2 kuponus
Vartotojų reitingai
2.2
4.7
Patikimumas 1.0
4.5
Kainos 3.0
4.5
Patogumas 4.0
4.5
Techninė parama 1.0
4.5
Funkcijos 2.0
4.5
Vartotojų apžvalgos
1 apžvalga 1152 apžvalgos
Naujausias teigimas atsiliepimas No reviews yet
I am fully satisfied
Silvano Berardi,
10
Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... Daugiau aculous addon in the Cpanel. Well done! Mažiau
Naujausias neigiamas atsiliepimas
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Daugiau ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mažiau
Worst Support ever
Motaz Hakim,
5.2
I've moved from Shared hosting to Managed Linux VPS
The support team is sucks, i felt that I'm an auditor or QA on their jobs
They don't validate the requests.
For example, I've asked to only allow access to specific ports to... Daugiau only 1 country,
so all they did is added the country 2 letters in the CSF config page and added allowed ports to this country
and they didn't remove the ports from TCP_IN section , it means there's no restrictions here, all they did is like confirming allowing my country !!
so this ticket toke 6 hours, and ended up sending them the instructions how to do it , so !!
another issue, VPS assigned with IP address, this IP address was blacklisted on 3 major RBLs and outlook is blocking this IP too, and when i asked them to change it since we need a clean IP because we gonna sent emails from it, they said, it's extra cost option to change it ! and no gurantuee that new IP will be clean, why should i get a VPS with blacklisted IP ?
another topic
i tried to delist our ip from all blacklisted RBLs and outlook too,
but we faced a new issue, that our emails is not delivered in stays in queue for days
because our server lost connection with the remote mail server we are sending emails to.
Support answer: the remote server blocks your IP, talk to them to unblock
---
another topic, suddennly with no warrnings your server CPU usage go to 100% with no running prcoess !!!
so you open a ticket and wait 2 hours for an answer that it's fixed !! node issue !!!!!! sorry for inconventict
---
another major issue happened with Hostwinds
our VPS in server in Amsterdam,
after we migrate our emails/website from shared hosting to this hosting
we bought a volume storage 100GB and attached it to the server, and moved all emails files on it 70GB!
a history of emails a 7 years history. and everything was good for 3 days and at 4/10/2021 the say facebook was down, the amsterdam server had a network issue at 10PM and we lost all the the connections with the VPS
no way to day anything .. so i've opened a ticket and got no answer, go to live chat and got informed that there's network issue in amsterdam server, and we got access at 12AM but our CPU usage was 100% with no process running
and i toke screenshot from control panel that shows CPU usage and storage usage was 68% of 100GB
they sent me at 2 am a reply that the issue was fixed and they sent me a screenshot from the same cpu usage | storage usage
and i found that storage usage was 1% !!!!!!!!!!!!!!!!!!!
i replyed to the ticket .. WHERE OUR EMAILS !!!
i supposed to sleep that time 2AM because i've work tomorrow at 8am need to wake up
and i couldn't sleep till they fix the server .
and got no replies, so i went to live chat and i'm fired !!!
from 2 am to 6 am all they said they don't know what happened to the volume storage and filesystem corrupted, maybe you got hacked !!!
WHAT THE HELL, GOT HACKED !! how ?? the server connection was down, and if we got hacked, the hacker will go the cloud volume and corrupt the file system ???? talk in more logic !!!
support answer, they have nothing to do with it , network issue won't affact the filesystem of the volume storage!!
and it's my fault that i didn't subscribe for backup plan!!!
when i asked is the backup plan includes volume storage ,and the golden answer: NO!
so we lost 7 years of emails history and they do nothing !!!
final conclution
Stay away from Hostwinds,
Support are sucks
Server Prices are very good, but no stability, no uptime 99.999999 like they said
alot of down times
delay in support reply on ticket
you need to validate every request with your self
Totally sucks
Mažiau
Bendrasis Hostingas
Ne
6 planai nuo 5.94 € iki 12.55 €
Mažiau nei 4 $ Ne Ne
Mažiau nei 8 $ Ne

Basic

6.74 € / MĖN.
  • Vieta: Neribota
  • Dažnių juosta: Neribota
  • Skydelis: cpanel
  • Svetainių skaičius: 1
Peržiūrėti planą „Basic“
Daugiau nei 10 $ Ne

Advanced

8.24 € / MĖN.
  • Vieta: Neribota
  • Dažnių juosta: Neribota
  • Skydelis: cpanel
  • Svetainių skaičius: 4
Peržiūrėti planą „Advanced“
VPS
Ne
16 planai nuo 4.40 € iki 37.67 €
Mažiau nei 4 $ Ne Ne
Mažiau nei 8 $ Ne

Unmanaged Linux VPS Hosting 1

4.99 € / MĖN.
  • Vieta: 30 GB
  • Dažnių juosta: Neribota
Peržiūrėti planą „Unmanaged Linux VPS Hosting 1“
Daugiau nei 10 $ Ne

Fully Managed Linux VPS Hosting 1

8.24 € / MĖN.
  • Vieta: 30 GB
  • Dažnių juosta: Neribota
Peržiūrėti planą „Fully Managed Linux VPS Hosting 1“
Dedikuotas serveris
6 planai nuo 154.66 € iki 982.10 € 1 planas nuo 157.78 € iki 157.78 €
Mažiau nei 4 $ Ne Ne
Mažiau nei 8 $ Ne Ne
Daugiau nei 10 $

1U 1xQuad-Core

175.46 € / MĖN.
  • Vieta: 1 TB
  • Dažnių juosta: Neribota
Peržiūrėti planą „1U 1xQuad-Core“

Dedicated Servers

179.00 € / MĖN.
  • Vieta: 1 TB
  • Dažnių juosta: Neribota
Peržiūrėti planą „Dedicated Servers“
Priegloba debesyse
Ne
3 planai nuo 4.40 € iki 289.99 €
Mažiau nei 4 $ Ne Ne
Mažiau nei 8 $ Ne

1 CPU 30GB

4.99 € / MĖN.
  • Vieta: 30 GB
  • Dažnių juosta: 1 TB
Peržiūrėti planą „1 CPU 30GB“
Daugiau nei 10 $ Ne

2 CPU 100GB

28.99 € / MĖN.
  • Vieta: 100 GB
  • Dažnių juosta: 2 TB
Peržiūrėti planą „2 CPU 100GB“
Perpardavinėtojai
Ne
4 planai nuo 4.62 € iki 8.81 €
Mažiau nei 4 $ Ne Ne
Mažiau nei 8 $ Ne

Basic

5.24 € / MĖN.
  • Vieta: Neribota
  • Dažnių juosta: Neribota
  • Skydelis: cpanel
Peržiūrėti planą „Basic“
Daugiau nei 10 $ Ne

Ultimate

8.24 € / MĖN.
  • Vieta: Neribota
  • Dažnių juosta: Neribota
  • Skydelis: cpanel
Peržiūrėti planą „Ultimate“
SSL
Ne
2 planai nuo 66.11 € iki 132.22 €
Mažiau nei 4 $ Ne Ne
Mažiau nei 8 $ Ne Ne
Daugiau nei 10 $ Ne

1 YEAR

75.00 € / MĖN.
  • Vieta: Neribota
  • Dažnių juosta: Neribota
Peržiūrėti planą „1 YEAR“
Data Centers
2 iš 6 2 iš 6
Šiaurės Amerika Taip Taip
Europa Taip Taip
Azija Ne Ne
Okeanija Ne Ne
Pietų Amerika Ne Ne
Afrika ir Viduriniai Rytai Ne Ne
Techninės paramos paslaugos
3 iš 6 4 iš 6
Tikralaikiai pokalbiai Taip Taip
Pagalba telefonu Taip Taip
Pagalba el. paštu Taip Taip
Forumo parama Ne Ne
Vaizdo vadovai Ne Ne
Žinių bazė Ne Taip
TVS palaikymas
1 iš 6 4 iš 6
WordPress Ne Taip
Joomla Ne Taip
Drupal Ne Taip
Magento Taip Taip
Softaculous Ne Ne
PrestaShop Ne Ne
OS (Operacinės sistemos ) Pagalba
2 iš 2 2 iš 2
Windows Taip Taip
Linux Taip Taip
Kalbos palaikymas
0 iš 8 4 iš 8
PHP Ne Taip
Java Ne Ne
Python Ne Taip
Node.js Ne Ne
Django Ne Taip
Perl Ne Ne
Ruby on Rails Ne Ne
ASP.NET Ne Taip
Duomenų Bazės (DB) palaikymas
0 iš 3 3 iš 3
MongoDB Ne Taip
MySQL Ne Taip
PostgreSQL Ne Taip
Mokėjimo Tipų Palaikymas
0 iš 6 4 iš 6
PayPal Ne Taip
Kreditinė kortelė Ne Taip
Skrill Ne Taip
Bankinis pervedimas Ne Ne
Webmoney Ne Ne
Bitcoin Ne Taip
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