The company is terrible !!!
First of all the services are quite bad !!! We have a package of shared hosting and we are try t
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Daugiau
o install just a simple Wordpress corporate site (NOT e-shop) and we are always under CPU and quota limitations
Second the help desk support are rude and the estimate waiting time for someone to answer is minimum 20 to 30 minutes
Third and the most terrible is this : before 5 days all the services are down !! We don't have access to our Cpanel, our mail server and our sites are down... We open a ticket at support and the answer is this
Sorry for the delay in response.
We had a hardware failure on the node in which your account resides.
Our System Operations team is aware of the issue and we are actively working on resolving the issue with our systems
Ans we are escalating this ticket to our senior technicians now.
We appreciate your patience and understanding in this matter.
Thank You,
Adrian Rogers
Tier 3 Technical Support
1-888-404-1279
9 day's after this problem our mail and site are still down and of course we don't have any answer...
KEEP AWAY FROM THIS COMPANY !!! THEY ARE SCAMS
Mažiau