Alexhost – ekspertų ir vartotojų apžvalgos

Plano pavadinimas	Disko talpa	CPU	RAM	OS	Kaina	Balas
1 vCPU (Type A, 2667MHz, 1024MB)	20 GB	1 x 2.6GHz	1 GB		3.47 €	4.8	Peržiūrėti Planą

Plano pavadinimas	Disko talpa	CPU	Kaina	Balas
Premium Business Email Deal		-	1.38 €	5.0	Peržiūrėti Planą
Hostinger Reach		-	1.73 €	5.0	Peržiūrėti Planą
Premium	20 GB	-	2.07 €	4.7	Peržiūrėti Planą

Plano pavadinimas	Disko talpa	CPU	RAM	Kaina	Balas
Professional Email		-		1.45 €	4.5	Peržiūrėti Planą
NVMe 2	50 GB	1 br/	2 GB	1.81 €	4.5	Peržiūrėti Planą
Professional Email Plus		-		2.17 €	4.5	Peržiūrėti Planą

Plano pavadinimas	Disko talpa	CPU	RAM	OS	Kaina	Balas
Grow		1 br/	15.1 GB		0.87 €	4.7	Peržiūrėti Planą
Mail Basic 1		-			0.95 €	4.7	Peržiūrėti Planą

Plano pavadinimas	Disko talpa	CPU	Kaina	Balas
BRONZE	30 GB	-	0.51 €	4.8	Peržiūrėti Planą
BRONZE PACKAGE	30 GB	-	0.52 €	4.6	Peržiūrėti Planą
SILVER PACKAGE	50 GB	-	0.86 €	5.0	Peržiūrėti Planą

Pinned review

Vasislii M

iš Švedija |

11 May, 2026 | 17:05

3.2

A service that's harder to use than to buy

Writing as an active customer who wanted to use the company's services — but ran into obstacles the service makes no effort to resolve.

1. VPN servers are unavailable, no compensation offered.
I purchased the Starter VPN plan in April 2026. UK, US, and Canada servers are inaccessible when connecting from Russia. I contacted support (Ticket #639549) and, on my own initiative, collected and submitted logs — without being asked. The ticket was closed without a resolution: "The VPN service is not entirely under our control and we are unable to make any adjustments." No compensation was offered for non-functioning features — citing the terms of use.

2. Billing fired against the customer's own settings.
A renewal invoice arrived while my Starter VPN subscription was still active. The Auto Renew option in my account was set to Off. The error was acknowledged and corrected only after I manually contacted support (Ticket #248945).

3. Unsubscribing from the mailing list is impossible — and that's an architectural problem.
There is no unsubscribe button for marketing emails anywhere in the account panel. I contacted support (Ticket #248945). The response: "Unfortunately, we do not currently have such an option." The ticket was forcibly closed. I raised the issue again — the next reply did not address the question, and the ticket was forcibly closed again.

Critical security alerts and marketing emails are sent through the same Mailchimp channel from a promo@ address. If you unsubscribe via the link in the email, you risk missing critical server security notifications. This is not merely an inconvenience — it is an architectural flaw that violates both GDPR and Mailchimp's own terms of service.

The company has been operating since 2008. It is strange to see the absence of a basic unsubscribe mechanism from a provider with that kind of track record.

4. There is nowhere to file a complaint about a staff member.
The complaint form on the website only accepts reports of violations committed by hosting clients. There is no channel for feedback about the conduct of employees acting on behalf of the company. No direct management contacts are available. When I referenced applicable legislation, a staff member replied: "I don't think you should be trying to scare us." There is nowhere to escalate.

Two tickets closed. One out of four issues resolved. An identical review has been published on Trustpilot. No response in 92 hours.

Atsakyti Change review Naudinga(0)

Plano pavadinimas	Disko talpa	Juostos plotis	OS	Skydelis	Svetainių skaičius	Kaina
PROMO Basic Hosting	1 GB	Neribota		cPanel	5	0.77 €	Detalės
PROMO Expert Hosting	10 GB	Neribota		cPanel	Neribota	5.83 €	Detalės

Plano pavadinimas	Disko talpa	CPU	RAM	Kaina
U1	10 GB	1 x 2.4GHz	1.5 GB	4.00 €	Detalės
U2	40 GB	2 x 2.4GHz	4 GB	10.00 €	Detalės
P4	80 GB	4 x 3.9GHz	8 GB	20.00 €	Detalės
R3	80 GB	4 x 4.5GHz	4 GB	35.00 €	Detalės

Plano pavadinimas	Disko talpa	CPU	RAM	Kaina
Intel® Core™ i5-4570 Processor	1000 GB	4 x 3.6GHz	4 GB	39.00 €	Detalės
2x Intel® Xeon® E5-2699 v3	1000 GB	36 x 3.6GHz	31.25 GB	149.00 €	Detalės
Ryzen™ 9 3950X	1000 GB	16 x 4.7GHz	62.5 GB	199.00 €	Detalės
AMD EPYC 7642	4 TB	48 x 3.3GHz	250 GB	500.00 €	Detalės

Plano pavadinimas	Kaina
Comodo PositiveSSL	12.99 €	Detalės
RapidSSL Certificate	15.43 €	Detalės
Thawte SSL Web Server with EV	224.17 €	Detalės
Comodo PositiveSSL Multi Domain Wildcard	244.75 €	Detalės

Plano pavadinimas	Garantija	Kaina
PROMO Basic Hosting	0.00 €	0.77 €	Detalės
PROMO Expert Hosting	0.00 €	5.83 €	Detalės

Alexhost apžvalga

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