Digital Pacific vartotojų apžvalgos

Remiantis 16 apžvalgų 1 kalba
5.8
GERA

Digital Pacific - klientų įvertinimas

  • Reliability
    6.3 / 10
  • Pricing
    5.4 / 10
  • User Friendly
    6.0 / 10
  • Support
    5.5 / 10
  • Features
    6.0 / 10

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Kalba
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Daniel Taylor
Australija
  • Patikimumas 2.0
  • Kainos 2.0
  • Patogumas 4.0
  • Techninė parama 4.0
  • Funkcijos 4.0
3.2

Unreliable, Expensive and Poor Support. - Update 1

Without fail many nights in the week I am unable to access anything on my site to make changes. The 24x7 phone support is non-existent, especially when the server is down or some other bullshit.

I'd recommend staying away from ... Skaitykite daugiau
So I'm rewriting my review.

Since my last review, I've had contact with DP and I've identified some issues with my site loading. One of them was that the PhP was not updated which they did for me and also I had not fully set up ... Skaitykite daugiau
Digital Pacific
Hi Daniel, we tried to contact you via phone call using the number we have on file, however we couldn't reach you. Do you have another number we could use? If so, could you DM us on our Facebook page and we will give you a call! Heres our page - https://www.facebook.com/digitalpacific

Andy
user avatar
Andy
Hi Daniel! Sorry to hear your experience with Digital Pacific not being up to standard. We pride ourselves on all aspects of web hosting, including customer support, and your feedback, good or bad, is always welcome so we can prov...Skaitykite daugiau
Jason Wu
Australija
  • Patikimumas 10
  • Kainos 10
  • Patogumas 10
  • Techninė parama 10
  • Funkcijos 10
10

Amazing Support and Transition

Naudota paslauga: VPS - VPS One Managed
Digital Pacific has done an amazing job migrating my website from my existing Developer onto DP’s VPS Server. I had been in direct contact the Head of Sales, Nigel Burke throughout the process and he explained all the requirements ... Skaitykite daugiau
user avatar
Andy
Hi Jason! Thank you for your feedback, we have passed on your thanks to Nigel :)
Aborio Smith
Australija
  • Patikimumas 10
  • Kainos 6.0
  • Patogumas 8.0
  • Techninė parama 2.0
  • Funkcijos 6.0
6.4

Terrible service, slow to no support and tech's need training

Naudota paslauga: VPS - VPS One Managed
Tech's seem to be reading off paper with no troubleshooting skills. Offer "24/7" support but then tell you that your job is not something they understand or have access to and level 2 tech's only work business hours. HOT TIP - Tha ... Skaitykite daugiau
Julien Vincent
  • Patikimumas 2.0
  • Kainos 2.0
  • Patogumas 2.0
  • Techninė parama 2.0
  • Funkcijos 2.0
2.0

Incompetent support

Absolutely dreadful support. My site gets hacked with two new unauthorised users created overnight. The most sophisticated help I get from tech support is help in deleting the new accounts (which was obviously exactly what I did w ... Skaitykite daugiau
Dom Bat
Australija
  • Patikimumas 2.0
  • Kainos 2.0
  • Patogumas 2.0
  • Techninė parama 2.0
  • Funkcijos 2.0
2.0

Technical suport more like robot support.

Naudota paslauga: Bendroji priegloba - Business Pro
Used to be ok, been with them for over 2 years...tonight total disappointed in the support received and the careless factor and un emotional robot that took my call tonight. I noticed my website was down..? I received a message on ... Skaitykite daugiau
Chris Firgaira
Australija
  • Patikimumas 2.0
  • Kainos 2.0
  • Patogumas 2.0
  • Techninė parama 2.0
  • Funkcijos 2.0
2.0

Low Quality VPS Servers

Naudota paslauga: VPS - VPS Two Managed
We have been with Digital Pacific for 7 months, after countless issues we've had to bring on a consultant to review our so called "Managed VPS" system to find out that Digital Pacific made a mistake and provided us 1/3 of a CPU th ... Skaitykite daugiau
adam alhashedi
Rusija
  • Patikimumas 2.0
  • Kainos 2.0
  • Patogumas 2.0
  • Techninė parama 2.0
  • Funkcijos 2.0
2.0

f*** company!

Naudota paslauga: VPS
i paid for vps server, i only two days use vps, after that you suspended vps server. i lost my data. when contacted with you, telled me that you want screen shot of my credit card and my passport photo!? why that for you?
i think ... Skaitykite daugiau
james linsley
Australija
  • Patikimumas 2.0
  • Kainos 2.0
  • Patogumas 2.0
  • Techninė parama 2.0
  • Funkcijos 2.0
2.0

Awful. Bad, unreliable service and so unprofessional. Servers blocked by mail filters for spam

Naudota paslauga: Bendroji priegloba
I have used many hosting services globally and these guys have been the worst. The service went down for half a day on 2 separate occasions with no notification (so we were wasting money on advertising driving people to a dead web ... Skaitykite daugiau
Cam Gould
Jungtinės Valstijos
  • Patikimumas 6.0
  • Kainos 6.0
  • Patogumas 8.0
  • Techninė parama 2.0
  • Funkcijos 6.0
5.6

Quality is dropping fast

Naudota paslauga: Perpardavinėtojai
I have noticed that the quality and support at Digital Pacific has been dropping fast over the last year or so. They seem to have employed quite a number of new support staff, who all seem to be incompetent and either unwilling or ... Skaitykite daugiau

Kainos

Paslauga Kainų diapazonas
Bendroji Hostingas 3.52 € - 16.33 € Peržiūrėkite planus
VPS 32.33 € - 122.33 € Peržiūrėkite planus
Dedikuotas serveris 71.29 € - 2,159.28 € Peržiūrėkite planus
Paslaugos ir kainos yra paimtos iš www.digitalpacific.com.au

Digital Pacific - ekspertų apžvalga 2018

Parašė: Michaelas Lavnduski

Digital Pacific - reitingas

  • Patikimumas
    10 / 10
  • Kainos
    8 / 10
  • Patogumas
    8 / 10
  • Techninė parama
    9 / 10
  • Funkcijos
    9 / 10
8.8
Michaelas Lavnduski įvertino
Ekspertų apžvalga nėra išversta į Jūsų kalbą. Padėkite bendruomenei ir parašykite vartotojo apžvalgą savo kalba.

Quality hosting for over a decade

For over 10 years, Digital Pacific has been offering hosting services for individuals, small to medium sized businesses and corporations. They have an emphasis on being green and carbon neutral and showing their commitment to the environment through their sustainable web hosting initiative. They have a strong customer support base in order to provide their quality services. They also have a focus on being green, sustainable, and earth friendly by reducing emissions, paper waste, and recycling as much as possible. They also have a number of socially responsible local and global events they participate in as well.

This company offers reseller hosting, personal and business hosting, and VPS hosting depending on what customers are looking for. They also offer Cloud hosting, dedicated servers, and other add-ons such as SSL certificates and additional upgrades. They also have domain services including registration, hosting, and transfer.

Uptime & Reliability

Palyginti
10

99.99% Uptime Guarantee

This company claims a 99.99% uptime guarantee, which is an excellent uptime. They also offer pro-rated credits to your account if your services is not operation for the guaranteed amount of time on managed dedicated, VPS, and Cloud servers.

Features

Palyginti
9

Typical hosting options

Digital Pacific has many options in their hosting features with many add-ons and the availability to scale up your services as your needs increase. Domain services include domain renewal, management, registration, and transfer. Hosting plans have personal and small business options that come feature and support loaded for ease of use. Reseller hosting is also offered, and partnered with a number of affiliate programs.

Personal and business hosting plans come with a ton of features including cPanel control panel, email accounts, webmail, ecommerce tools, and programming and development tools.VPS hosting packages come managed or unmanaged with a host of features including server support, virtuozzo control panel, and many downloadable software options. Add-on hosting features for all plans include shopping carts, domain services, account upgrades, SSL certificates, extended support, and hundreds of applications.

Support

Palyginti
9

3 Hour Responses

Their support is available 24/7 and they have a 3-hour response time guarantee. They prefer the ticketing system in order to track what is needed, but you can call in to their support network as well.

Pricing

Palyginti
8

Slightly above average

Personal plans come in yearly subscriptions and start with 1GB of storage space and 10GB of bandwidth a month. Business hosting starts with 25GB of storage space and 100GB of bandwidth a month. These hosting options start at $4.90 a month and package option sizes go up from there depending on your needs. Their basic hosting packages are fairly reasonably priced. There are cheaper options, but you definitely get a ton of features for what you are paying. VPS hosting prices start at $44.90 a month and this is fairly comparable to other VPS hosting services.

Domain services start at $9.95 a year for an Australian based domain, and $14.95 a year for .com or .org domains. These prices are only slightly above average, but not significantly. Many domain registration sites hover around $12-$15 a year. They offer a 30 day money back guarantee for shared personal and business plans as well as for their reseller hosting plans. They have a 10 day money back guarantee for dedicate servers, VPS hosting, and Cloud hosting.

Summary

Good hosting from eco-friendly company

Digital Pacific is a very green, eco-friendly hosting company that offers many options to business owners and personal needs. They rely on their customer service in order to give you the best service possible, and have high quality hardware in order to supply a high uptime.

Pros:

  • 24/7 support
  • Eco-Friendly hosting
  • 99.99% uptime

Cons:

  • So many hosting options can be confusing
Aplankykite Digital Pacific Planai ir kainos

Digital Pacific - kainos, planai ir funkcijos - 2018

Bendrosios prieglobos planai

Plano pavadinimas Disko talpa Juostos plotis Svetainių skaičius Kaina Score
1 GB 10 TB Neribota 3.52 € 5.8
5 GB 20 TB Neribota 4.63 € 5.8
25 GB 100 TB Neribota 6.98 € 5.8
50 GB Neribota Neribota 9.32 € 2.6
100 GB Neribota Neribota 12.17 € 5.8
150 GB Neribota Neribota 16.33 € 2.0

VPS prieglobos planai

Plano pavadinimas Disko talpa CPU RAM OS Kaina Score
25 GB - 512 MB 32.33 € 5.8
50 GB - 1 GB 46.73 € 5.8
75 GB - 2 GB 64.73 € 5.8
25 GB - 512 MB 53.93 € 8.2
50 GB - 1 GB 86.33 € 2.0
75 GB - 2 GB 122.33 € 5.8

Dedikuotų serverių planai

Plano pavadinimas Disko talpa CPU RAM OS Kaina Score
146 GB - 4 GB 71.29 € 5.8
2.3 TB - 48 GB 344.88 € 5.8
Neribota - 256 GB 1,438.95 € 5.8
Neribota - 512 GB 2,159.28 € 5.8
Perkant bet kokią prieglobos paslaugą iš Digital Pacific yra pridedama nemokama sritis

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