Naudojau apie 1.5 metų, neturėjau jokių problemų, visi apmokėjimai, naujų paslaugų set-up'ai įvyksta penkių minučių bėgy.
Nelabai patogus jų saitas....
Kad apmokėt paslaugas, geriau tiesiog susirast linką email'e, nei ieškot pas juos.
Paslaugų valdymo panelė didelė ir komplikuota, bet darbą atlieka.
Keistai lėti jų SSD diskai (hdparm -t : 748 MB in 3.00 seconds = 249.16 MB/sec)
The VERY slow support and billing service, but it's not the main.
The main is: we received the message that our bare metal host will be switched of...
f in 15 minutes. Of course, we didn't have enough time to do anything and host was powered off.
After this incident we had a week+ conversation with support. No sorry, no compensation. Their position that "it was the scheduled maintenance" because they had written about it somewhere in their status page that we even hand't known about. If you want to know about their PLANNED maintenances you shoud check their updates by yourself.
Btw a half a year ago I tried to learn their prices to set up a few dozens new bare metal hosts. I wrote 3 times to their Sales using different ways but no one answered me. I tried to reach their Sales via their support because we had an account but received an answer "we can't help you, bye". Wow.
I've got some proofs about both cases.
Long story short. I spun up a few VMs in an attempt to get sequential IP addresses. The next day I found they limited my account to only allow 1 IP ...
address per VM and didn't tell me why. I tried contacting support, billing and then sales but nobody could tell me why I was on a "limited" account. They insisted that I provide my drivers license before they would speak to me. I don't give out my DL to anyone especially when I did nothing wrong.
I then complained on another website and they asked me to contact them directly. Then they went silent, so when I complained again they sent me a message stating I had violated their acceptable use policy and then terminated my account. Their policy is vague and can be used to terminate anyone for any reason.
I still have no idea what my original "infraction" was and was told by several employees in my phone calls I had done nothing wrong. It's my person opinion I am being punished because I complained publicly.
I was treated unfairly throughout this entire process and YES I will go somewhere else. But, not before I let everyone know how I was treated.
I have given support 1 star for their unwillingness to communicate and reliability 1 star because it took ME making phone calls and tracking down what was happening when they limited my account. They didn't other sending me the email to let me know there was an issue until AFTER I complained online.
HostAdvice.com teikia profesionalias svetainių prieglobos apžvalgas visiškai nepriklausomai nuo bet kurio kito subjekto. Mūsų apžvalgos yra nešališkos, sąžiningos ir visais atvejais taiko tuos pačius vertinimus.
Iš patikrintų įmonių yra gaunama piniginė kompensacija. Paslaugų ir produktų kompensacija neturi įtakos mūsų apžvalgų pobūdžiui ar išvadoms. Kompensacija taip pat neturi įtakos tam tikrų prieglobos įmonių įvertinimui. Ši kompensacija padengia recenzentų honorarų, paskyrų pirkimo ir testavimo išlaidas.