I contacted the support team a few times and each time they got back to me for a short time, answered my questions, and produced solutions for my acco...
unt settings a few times. Most importantly, they did all this in a short time and with great enthusiasm. I would like to express my gratitude to the Kamatera support team, especially to Oren Einstein, Yonatan Moshe and Ron Butbul for this and I would recommend to everyone to cooperate with the Kamatera company.
Took more than a week to try and get a dedicated server
Tried to order a dedicated server here. It says delivered within 24h. In reality, it took us a week of back and forth. They were requesting all kinds ...
of documents, which we provided right away.
A WEEK mind you, it took a whole week, unheard of in my 10 years as a web developer. It looks like there are only two people working at this company, one support guy and one sales guy - Frederick, who works odd hours and is practically impossible to reach by phone.
We got tired of wasting time, so we went ahead and bought a dedicatd server from a company in Switzerland, which got delivered within 1-2 hours.
Such a scam and waste of time. Once we let servetheworld know that we grew tired of waiting and purchased a hosting somewhere else, they fired back WITHIN the minute that we haven't passed their security check, as if a photo of an id, along with a document that verifies an address is not enough. They even asked us, why do we use protonmail? Because it has end-to-end user encryption?
Steer away from this company.
Stay away, they charged me 20$ for a service that I never used!
They sent a bill titled" Random Card verification " what is that ?? IDK!! 20$ for c...
ard verification??
Started 2 tickets and they do NOT answer.
Live chat not helpful, all he said that he prioritized my ticket.
Still, didn't receive a refund!
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