After having built many websites using notepad and HTML in the past, I have grown lazy over the years on managed hosts. Leaving me to forget a lot of ...
the back-end cpanel tricks of the trade. I took a star off of user friendly only because it takes a bit of technical prowess to use the old school cpanel vs. other hosts that have made us button clickers in the back-end. If you are a casual web designer this may be a hurdle, but support is there to help.
Speaking of, the support at HostMaria is top notch in guiding me through our companies' needs and never make me feel stupid and only let me do that on my own. I have never had an issue with downtime or speed though the servers are in the UK and most of my work is in the US. I am hoping they get their US servers back.
Solid hosting with good support as the title suggests.
They offer VPS in 6 different locations, but there're only 4 of them. And you will know about that only after purchase. On the 1st day support said ok...
ay, no problem, we'll request the server migration, just stay tuned for a couple of hours and we'll answer you. The next day I asked them how it was going and received the information, that unfortunately they don't provide the VPS in the Netherlands anymore.
I don't know how good or bad their servers are, but their control panel is one of the best I've ever seen and the support team responds fast and friendly.
most of the time it's giving a 503 error. cant even export my files to move to another host as keep getting disconnected. I had to zip into multiple f...
iles just to get my files out. Database also set to some setting that makes it so hard to migrate to another host.. ftp cannot connect or keep getting disconnect and no reply from support. don't waste your money.
On 9/24/23 my website became so slow it was unusable. I checked Hostinger Status page, and it said all services and systems were operational. Later in...
the day, my website went completely offline. I checked the Status page once again, and it said all systems were operational. I contacted live support and was told that the IP Address assigned to my website was under a DDoS attack and asked me if there was anything else I needed (Yeah, my website to work). Almost immediately my website was back online but still slow. The next day on 9/25/23 my website was still slow, taking 10–20 seconds for each page to load. I contacted live support again (it had now been over 24 hrs. since I first contacted support). Support said my website was unreachable, and I should try turning off WordPress plugins. Almost immediately, without turning off any plugins, my website came back online (it comes back online every time I contact support). I advised support that I had contacted them yesterday as well and was advised that it was a DDOS attack, but the Status Page says no issues with services for the last 5 days. The second support person I spoke with had no idea what the first support person from the previous day had told me. Two different support personnel giving me two different answers. (Sigh) I was then given a “canned” response that I would need to transfer my hosting to a new server myself or get their CDN service and was provided with a tutorial on how to do it.(of course). I asked support why it was my responsibility to make sure my website was up and running? I pay for hosting, shouldn't my hosting provider know my website is down and move it or make sure that it is up and running?
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